Frequently Asked Questions

Dosage & Usage

What is the recommended dosage?

As a dietary supplement, take the serving size listed on your product label. We recommend taking it with a meal and a full glass of water. Always follow the directions on the packaging and do not exceed the stated dose.

When is the best time to take it?

Many people prefer taking magnesium in the evening, as it may support relaxation. However, it can be taken at any time of day that fits your routine.

Ingredients

What forms of magnesium are included?

Our Magnesium Complex combines several highly bioavailable forms — including Magnesium Glycinate, Magnesium Malate, and Magnesium Citrate — to support absorption and overall wellness. Please refer to your product label for the complete ingredient list and amounts.

Are there any artificial additives?

We are committed to clean, transparent formulations. Please check the product label for a full list of ingredients, including any excipients or flow agents used.

Safety & Who Should Take It

Is this product suitable for everyone?

This product is intended for healthy adults. If you are pregnant, nursing, under 18, or have a medical condition, please consult your healthcare provider before use. This product is not intended to diagnose, treat, cure, or prevent any disease.

Can I take it with other medications or supplements?

If you are taking prescription medications or other supplements, we recommend consulting your doctor or pharmacist before adding a new supplement to your routine.

Are there any known side effects?

Magnesium is generally well tolerated. Some individuals may experience loose stools if they take more than the recommended amount. Start with the suggested serving size and adjust as needed. Discontinue use and consult a healthcare professional if you experience any adverse reactions.

Shipping

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping generally takes 5–7 business days after dispatch. Expedited options may be available at checkout.

Do you offer free shipping?

Yes! We offer free shipping on qualifying orders. Please check the cart or checkout page for the current free-shipping threshold.

Do you ship internationally?

We currently ship within the United States. Please check back for updates on international shipping availability.

Returns & Refunds

What is your return policy?

Your satisfaction matters to us. If you are not happy with your purchase, please contact our customer care team within 30 days of delivery. We will work with you to find the best resolution, which may include a replacement or refund for eligible orders. Opened products may be subject to return restrictions — please reach out so we can assist you.

How do I initiate a return?

Subscriptions

Do you offer a subscription option?

Yes! Subscribing is a convenient way to ensure you never run out. You can choose your preferred delivery frequency and enjoy savings compared to one-time purchases. Subscriptions can be managed, paused, or cancelled at any time through your account.

How do I manage or cancel my subscription?

Log in to your customer account and navigate to your subscriptions to update your frequency, pause, or cancel. You can also reach out to our team via the Contact page for assistance.

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